Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Fill out forms on our website
• Request property information or valuations
• Subscribe to updates or marketing communications
• Communicate with us via email, phone, or text

Personal information may include:

• Name
• Email address
• Phone number
• Property address
• Any additional details you choose to provide

We may also collect non-personal data automatically, including:

• IP address
• Browser type
• Pages visited
• Time spent on the site

2. How We Use Your Information

We use your information to:

• Provide real estate services and respond to inquiries
• Deliver property insights, valuations, and market updates
• Send relevant communications via email, phone, or SMS
• Improve our website, services, and user experience
• Manage leads and communications through our CRM system

3. SMS and Communication Consent

By submitting your information through our website, you consent to receive communications from Rafael Barbosa, including calls, emails, and text messages.

These communications may include:

• Appointment confirmations
• Property updates
• Market insights
• Follow-ups related to your inquiry

Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP.

We do not sell or share your personal information with third parties for their marketing purposes.

4. Use of Third-Party Services

We use third-party platforms to manage communications, automate follow-ups, and store client information.

We may also use services such as:

• Email marketing platforms
• Analytics tools
• Property valuation tools such as Homebot

These service providers may have access to your information solely for the purpose of performing services on our behalf and are obligated to protect your data.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Understand user behavior
• Customize your experience

You can adjust your browser settings to disable cookies if you prefer.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share information only when necessary:

• With service providers assisting our operations
• To comply with legal obligations
• To protect our rights, safety, or property

7. Data Security

We implement appropriate technical and organizational measures to protect your information. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet is completely secure.

8. Your Rights

You have the right to:

• Request access to your personal data
• Request corrections or updates
• Request deletion of your information
• Opt out of marketing communications at any time

To make a request, please contact us using the information below.

9. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Rafael Barbosa
Real Estate Advisor, SERHANT
Phone: (646) 693-0085
Website: rafaelbarbosa.com